Diginfo respects your privacy and is committed to handling information responsibly. This policy is written for website visitors, leads, clients, vendors, and partners who interact with Diginfo online or through our services.
1. Information We Collect
We may collect personal and business information when you contact us, request a quote, fill out a form, subscribe to updates, or work with us on a digital marketing, design, development, automation, or IT project.
This information may include your name, company name, email address, phone number, website URL, billing details, project requirements, marketing goals, analytics access, ad account information, CRM details, and communication history.
We may also collect technical information such as device type, browser, IP address, pages visited, form interactions, referral source, and cookie-based data to improve our website experience and marketing performance.
2. How We Use Your Information
We use information to respond to inquiries, prepare proposals, deliver services, manage projects, process payments, provide customer support, send relevant updates, and improve our website, campaigns, and internal operations.
For digital marketing services, we may use approved data to plan campaigns, measure performance, create audiences, optimize ads, analyze traffic, improve conversion rates, and prepare reports.
We do not sell your personal information. We use your data only for legitimate business purposes, service delivery, compliance, security, and communication with you.
3. Cookies, Analytics, and Marketing Tools
Our website may use cookies, pixels, analytics scripts, and similar technologies to understand visitor behavior, measure campaigns, remember preferences, and improve content.
We may use third-party platforms such as Google Analytics, Google Ads, Meta Ads, LinkedIn, CRM tools, email platforms, hosting providers, payment gateways, and project management tools where required for our services.
You can control cookies through your browser settings. Some parts of the website may not work as expected if cookies are disabled.
4. Sharing of Information
We may share information with trusted service providers, employees, consultants, hosting partners, analytics providers, advertising platforms, payment processors, legal advisors, or technology vendors who help us deliver services.
We may also disclose information if required by law, regulation, court order, government request, business transfer, fraud prevention, or to protect the rights, property, and safety of Diginfo, our clients, and users.
Where third-party tools are used, their own privacy policies and terms may also apply.
5. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, misuse, alteration, loss, or disclosure.
No internet-based service can be guaranteed completely secure. You are responsible for keeping account credentials, access permissions, and passwords confidential.
We retain information only as long as necessary for the purpose collected, active service delivery, legal obligations, accounting records, dispute resolution, security, and legitimate business needs.
6. Your Rights and Choices
You may request access, correction, update, deletion, restriction, or withdrawal of consent for personal information, subject to legal, contractual, and operational requirements.
You may unsubscribe from promotional emails or request that we stop sending non-essential marketing communications. Service-related messages may still be sent where necessary.
For requests related to data held in third-party advertising, analytics, hosting, or CRM platforms, we may guide you to the relevant platform settings or support process.
7. Children's Privacy
Our services are intended for businesses, professionals, and organizations. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The latest version will be posted on this page with the updated effective date.
9. Contact Us
For privacy questions, data requests, or concerns, contact Diginfo at Vijay Nagar, Indore, Madhya Pradesh, India, email contact@diginfo.ai, or phone +91 8889123454.
You can also review our Terms & Conditions to understand the service rules that apply when working with us.